Acceptable Use Policy

Prohibited activities

• Reverse engineering, decompiling, or attempting to extract source code.
• Bypassing licence checks, rate limits, or trial enforcement.
• Reselling or sub-licensing access without written permission.
• Using the Service to send spam or to attack third-party systems.
• Submitting illegal content or content that infringes third-party rights.
• Sharing accounts across multiple individuals or organisations.
• Spoofing hardware identifiers, MAC addresses, or virtual machine fingerprints to obtain additional trials.
• Submitting a chargeback or payment dispute on a settled cryptocurrency invoice or Account Funds top-up.
• Submitting fraudulent device transfer requests (e.g. claiming hardware failure on a working device, or naming a third party's device).

Account Funds abuse

Account Funds are designed solely to pre-fund Sentinel purchases. Users who top up large amounts and then attempt to extract the balance via support requests, chargebacks, or social-engineering will have their accounts and balances frozen pending review. Sentinel SERP reserves the right to forfeit Account Funds balances that are determined to have been topped up with the intent to extract value rather than purchase Sentinel products.

Trial-system abuse

Each trial is bound to a hardware fingerprint on our license server. Repeatedly submitting trial-extension requests, submitting requests that misrepresent your circumstances, or attempting to obtain trials on behalf of a third party are all violations. Confirmed abuse may result in permanent denial of trials and a flag on any future paid orders for additional verification.

Enforcement

Violations may result in immediate suspension or termination without refund and, where appropriate, referral to law enforcement. Sentinel SERP maintains an internal audit trail of license events, hardware fingerprints, IP addresses, payment events, and customer-portal actions, which it may use as evidence in any dispute or chargeback.